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Getting started: how do I log in to MT5?

A step-by-step guide to logging in to your account on desktop and mobile, plus solutions for common connection issues.

Connecting to MetaTrader 5 (MT5)

Q: How do I log in to my MetaTrader 5 (MT5) account?

A: Once your account is issued, your MT5 login credentials will be delivered via email and displayed securely in your P1 Dashboard. You can connect your account to the platform using the following steps.

⚠️ IMPORTANT: Master vs. Investor Passwords

Your credentials include two unique passwords. You must use your Master Password to execute trades. The Investor Password is strictly read-only (designed for sharing your track record without giving away trading access). If you log in with the Investor password, you will not be able to place trades.

Desktop Login Instructions

  1. Download & Open: Download MT5 (available via the P1 Dashboard or directly from MetaQuotes) and launch the application.

  2. Find the Broker: Go to File > Open an Account (or right-click "Accounts" in the Navigator panel and choose "Open an Account").

  3. Select the Server: Search for the exact P1 server name provided in your dashboard credentials. Select it from the populated list—do not type it manually, as it must match perfectly.

  4. Enter Credentials: Choose Connect with an existing trade account. Enter your Login number and Master Password exactly as they appear in your dashboard.

  5. Confirm: Click Finish. Once successfully connected, live prices will begin updating in the Market Watch window.

Mobile Login Instructions (iOS / Android)

  1. Open the App: Launch the MT5 mobile app, tap the menu/settings icon, and select New Account (or Login to an existing account).

  2. Connect: Search for the exact P1 server name, enter your Login and Master Password, and tap Sign In.

Troubleshooting Common Login Issues

Issue

Cause & Solution

Trading buttons are greyed out

You are currently logged in using the Investor (read-only) password. Log out, then log back in using your Master password to enable trade execution.

"Server not found" error

The server name must exactly match the one assigned in your dashboard credentials. Search the broker list again and select the server directly, rather than typing it from memory.

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