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What is the Buyer Journey for purchasing a P1 challenge

Step -by-step journey from selection to completion

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Written by P1 Prop

​ How to Custom-Build and Purchase a P1 Challenge

Step 1: Initiate Your Order Navigate to www.p1prop.com and click the Get Challenge button on the homepage to access the configuration portal.

Step 2: Configure Your Challenge Customize your evaluation environment directly on the selection and checkout page by defining your preferred parameters:

  • Challenge Model: 2-Step, 1-Step, or Instant Funding

  • Account Capital: Choose your starting balance

  • Base Currency: USD, EUR, or JPY

  • Trading Strategy: Day Trading or Swing Trading

  • Trading Platform: Select your preferred terminal

  • Optional Add-Ons: Enhance your account with premium features (e.g., Second Chance, Leverage Boost)

Step 3: Once your parameters are set, click Create Order to proceed to checkout and Finalise payment.

Pricing Structure & Automated Provisioning

  • Transparent, One-Time Pricing: You pay a single, upfront fee for your selected challenge at checkout. P1 Prop Markets enforces a strictly transparent pricing model: there are no recurring charges, monthly maintenance fees, or hidden backend commissions. Any selected account add-ons are clearly displayed as a percentage uplift prior to your final payment.

  • Automated Provisioning: Once your payment is successfully processed and confirmed, your platform access and trading credentials are automatically generated and instantly dispatched to your registered email address.

The Complete Buyer Journey

  1. The buyer visits the website to review information about the available products and services.

  2. The buyer clicks the "Get Challenge" button and is redirected to the Challenge Selection page to choose their preferred features.

  3. The buyer enters their billing information, reviews the order details alongside any applicable taxes, and clicks "Complete Purchase."

  4. The buyer is redirected to a secure payment gateway to review the final order summary and select a preferred payment method.

  5. The buyer successfully completes the transaction.

  6. The user receives an automated order confirmation email detailing the purchase and indicating that the order is processing.

  7. The user subsequently receives an account activation email containing their secure P1 dashboard login credentials.

  8. The user receives a separate email with specific access credentials for their selected trading platform.

  9. The user now has full access to log in and begin using the trading product (Product Delivery).

14-Day "No Questions Asked" Refund Policy

You are eligible to request a full refund for your challenge purchase—no questions asked—provided both of the following strict conditions are met:

  1. Zero Account Activity: Absolutely no simulated trades have been placed on the P1 account.

  2. Timeframe: A valid cancellation request is received by the P1 Support Team within 14 calendar days of the original purchase date.

IMPORTANT: The moment a single simulated order is executed on the platform, the account is classified as active, and the purchase becomes strictly non-refundable.

For complete details, please review our Refund Policy following the link


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